RETURNS & EXCHANGES - SHOES

Shoes may be returned within 14 days of delivery for store credit or exchange. They must be unworn and in their original condition, with all original packaging included. Return shipping is the customer’s responsibility.

Fit is part of our commitment. If your shoes do not fit as intended, please reach out. We’ll work with you to determine the issue and find the appropriate solution, whether an exchange, adjustment, or, when necessary for custom footwear, a remake at no additional cost.

Custom and made-to-order footwear is otherwise final sale. Sale items and gift cards are also final sale.

If your order arrives damaged or you have concerns about the condition of your shoes, please contact us so we can assist you.

For returns, exchanges, fit assistance, or product concerns, please contact orders@kevinleffler.com with your order number.