RETURNS & EXCHANGES

At Leffler, each piece is crafted with care using genuine, high-quality materials. We want you to feel confident in your purchase and your experience with us. If your purchase does not meet your expectations, eligible items may be returned for store credit or exchange.

ELIGIBILITY

Eligible items may be returned within 14 days of delivery, provided that:

  • Items are unused, unworn where applicable, and in their original condition.
  • All original packaging is included.
  • Security tags remain attached and intact.
  • Items show no signs of wear, alteration, or damage.

STORE CREDIT

All approved returns are issued exclusively in the form of store credit.

Store credit does not expire and may be used toward a future purchase. Original shipping charges are non-refundable, and customers are responsible for return shipping costs.

EXCHANGES

Exchanges are subject to availability. If an exchange is requested, we are happy to assist in selecting an alternative piece.

SHOES & FIT

Shoes may be returned within 14 days of delivery for store credit or exchange, provided they are unworn and meet the eligibility requirements above.

Fit is part of our commitment. If your shoes do not fit as intended, please contact us. We’ll work with you to determine the issue and find the appropriate solution, whether an exchange, adjustment, or, when necessary for custom footwear, a remake at no additional cost.

Custom and made-to-order footwear is otherwise final sale.

BELTS & FIT

Belts may be returned within 14 days of delivery for store credit or exchange, provided they are unused and meet the eligibility requirements above.

If your belt does not fit as intended, please contact us. We’ll work with you to determine the issue and help arrange the appropriate size or adjustment.

Custom and made-to-order belts are otherwise final sale.

FINAL SALE ITEMS

The following items are final sale and are not eligible for return or exchange, except for applicable fitting issues described above:

  • Custom or made-to-order pieces
  • Sale or promotional items
  • Gift cards

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, please contact us within 48 hours of delivery with your order number and photos of the issue so we can assist you promptly.

BEFORE YOU PURCHASE

To help ensure the right selection, we encourage you to contact us with any questions regarding sizing, materials, fit, or product details before purchasing. Our team is happy to assist.

HOW TO INITIATE A RETURN OR EXCHANGE

To request a return or exchange, please contact orders@kevinleffler.com within 14 days of delivery.

Please include your order number and reason for the return or exchange. For damaged or defective items, please also include photographs showing the issue.

Thank you for choosing Leffler.